Quality

Our quality policy is customer-oriented and we strive to serve the interests of the organisation and of all stakeholders. Gonfrio's quality policy is translated into the following key points:

• 1 To exceed the implicit and explicit needs and expectations of our customers.
• 2 To guarantee the success and economic sustainability of the company.
• 3 To develop the service from the perspective of reducing failure modes and resource wastage.
• 4 To ensure a positive view of our performance by society.
• 5 To ensure strong partnership relationships with our stakeholders.

• 6 To progress towards the continuous improvement of the effectiveness and efficiency of our Quality Management System, guaranteeing the sustainability of the business.
• 7 To promote greater employee awareness of the importance of their work in the quality of products as well as their motivation vis-à-vis the QMS. To comply with legal requirements and other applicable requirements.
• 8 To promote greater employee awareness of the importance of their work in the quality of ‘products’ as well as their motivation vis-à-vis the QMS.
• 9 To comply with legal requirements and other applicable requirements.